Hearing Aid Repair

The advancements in today’s hearing aid technology make your devices more similar to a complex piece of electronic equipment than you may realize. Just like with our cell phones or computers, sometimes things go awry and repairs are needed to bring your devices back to life.

When you purchase your hearing aids at Tri-City Audiology, you have the option of several service plans to help care for and protect them. We will notify you as each service plan is about to expire so you can choose whether or not to renew your coverage. Since it can be a bit confusing to keep track of which plan provides which kind of service, the following information details each plan along with the cost for renewal.

Patient Care Plan (PCP)

Your initial purchase package includes anywhere from one to three years of in-office care for your hearing aids. This plan includes the cleaning and checking of your hearing aids, tubing, and hook changes of BTE aids, as well as a free annual hearing check. The renewal cost for one year is $110 or $85 with our senior discount.

Manufacturer Service Warranty

If your hearing aids need service or repair beyond what we can complete in our office, we will send them back to the manufacturer for service. Depending on your specific device, this service will be free anywhere from one to three years after your initial purchase. The renewal cost for this warranty will vary based on the manufacturer and usually runs around $100 to $150 per aid.

Loss And Damage Coverage

If your hearing aids are stolen, lost, or damaged beyond repair, they can be replaced with your L&D coverage. Most hearing aids come with this coverage for a one to three year period after your initial purchase. If you need to use this coverage, there may be a manufacturer copay to replace the aid, but it is usually a fraction of the cost of buying a new aid. The renewal cost varies by manufacturer and usually runs from $50 to $75 per aid.

Patient Care PlanManufacturer WarrantyLoss and Damage
coverage time from original purchase1 to 3 years1 to 3 years1 to 3 years
Cost for renewal$110 regular
$85 seniors 85 yrs+
Varies with manufacturer typically $100 to $150 per earVaries with manufacturer typically $50 to $75 per ear
What does it cover?Cleaning and checking minor repairs in the office bte hook and tube changes annual hearing testHearing aid repair that is done at the factoryreplacement of a lost or severely damaged aid

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